Drakaris Terms and Conditions

Welcome to Drakaris Casino. These Terms and Conditions ("Terms") govern your use of drakaris.com and all services we provide, including our casino games, sportsbook, bonuses, and loyalty program. By creating an account or using Drakaris Casino online, you agree to be bound by these Terms in full. This is version 1.0 of our Terms and Conditions, effective from 12.06.2025. If you do not agree with any part of these Terms, we ask that you refrain from using our website.

Who We Are

Drakaris Casino is owned and operated by Novatrix SRL, registration number 3-102-893958, registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, North Side of Manuel Avila Camacho School, Costa Rica. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence No. ALSI-202508056-FI2. This licence permits us to offer casino games, live dealer tables, and sports betting to players internationally, subject to the restrictions outlined below.

Eligibility and Account Registration

To play at casino Drakaris, you must be at least 18 years old, or the legal age of majority in your country of residence, whichever is higher. Each player may hold only one account with us, and you must register using your own accurate, true, and complete information. When you complete Drakaris registration, you confirm that you are not using a VPN, proxy, or any other tool designed to disguise your true location.

We reserve the right to suspend or close any account where we detect an overlap of IP addresses between two or more accounts, and any such decision we make regarding suspected multi-accounting or VPN use is final. Before your Drakaris casino login can be used to withdraw winnings, we require identity verification (KYC). We may request a passport, identification card, proof of residence, or source of funds statements in Latin or Cyrillic script; where documents cannot be verified this way, we may request video verification instead.

If we cannot reach you by email or phone within two weeks of a withdrawal request, we may lock your account for incomplete KYC. Winnings may be forfeited if verification is not completed within 40 days of our request.

Restricted Territories

We do not accept players who are residents of, or currently located in, the following countries: American Samoa, Australia, Austria, Bahrain, Belarus, Belgium, Brazil, British Indian Ocean Territory, Bulgaria, Comoros, Cyprus, Estonia, France, Georgia, Germany, Gibraltar, Greece, Guam, Guernsey, Hawaii, Iran, Iraq, Japan, Jersey, Latvia, Lithuania, Malta, Myanmar, Netherlands, North Korea, Northern Mariana Islands, Poland, Puerto Rico, Romania, Russia, El Salvador, Spain, Ukraine, United Kingdom, USA, Virgin Islands, and their respective territories. If we determine that you have registered from a restricted territory, we reserve the right to close your account and void any winnings.

Deposits, Withdrawals and Currencies

We accept EUR, USD, AUD, CAD, NOK, NZD, ZAR, INR, and a range of cryptocurrencies including BTC, BCH, ETH, DOGE, LTC, USDT, XRP, BNB, ADA, and TRX. Our minimum deposit is 20 EUR or its equivalent, with a Drakaris casino payment made via Visa, Mastercard, Apple Pay, Skrill, Neteller, MiFinity, Paysafecard, Sofort, Trustly, ecoPayz, iDebit, InstaDebit, iWallet, bank transfer, or crypto through CoinsPaid. All deposits are processed instantly with no fees, subject to maximum transaction limits that vary by method.

We require that all deposits originate from a payment method registered in your own name; we do not accept third-party payments. Our minimum withdrawal amount is 20 EUR or its equivalent, and we do not charge fees on withdrawals. Payout speed depends on the method: crypto, Skrill, Neteller, MiFinity, and Paysafecard withdrawals are processed instantly, Visa and Mastercard take 1-3 days, and bank transfers take 5-7 days.

We apply a withdrawal limit of 5,000 EUR (or equivalent) per week and 20,000 EUR per month, with VIP Club members entitled to 7,500 EUR weekly and 25,000 EUR monthly. We may make exceptions for our most active players at our discretion. If the total amount wagered since your last deposit is less than three times that deposit, we reserve the right to charge processing fees on deposit and withdrawal transactions.

Bonuses and Promotions

Our welcome package offers 450% up to 4,500 EUR plus 450 Free Spins across three deposits, requiring a minimum deposit of 20 EUR (30 CAD/AUD) and 40x wagering within seven days. Every Drakaris casino bonus, including our Flameborn Fortune, Dragonfire, Emberfall, Daily Free Spins, Dragon Hoard Chest, and Wheel of Drakaris promotions, comes with its own wagering requirement, activation window, and maximum win cap, all detailed on our promotions page. We do not currently offer a Drakaris casino no deposit bonus; all bonuses require a qualifying deposit.

We reserve the right to void bonus winnings, and in some cases close the associated account, if we detect abuse of our bonus terms, including but not limited to bonus abuse across multiple accounts or use of a VPN. Our VIP Club members receive additional Weekly Bonuses and enhanced Daily Cashback based on their loyalty tier.

Loyalty Program and VIP Club

We reward wagering activity with Comp Points across ten loyalty levels, from No Level through to Drakaris Royalty. As you progress, we provide free spins, cash bonuses, enhanced daily cashback, a dedicated VIP manager, personalised offers, and higher withdrawal limits. Full details of each tier are available within your account dashboard once you complete Drakaris casino sign up.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and reality checks. If you feel your gambling has become a concern, we encourage you to contact our support team or a relevant support organisation for assistance.

Account Security and Fair Use

You are responsible for keeping your login credentials confidential. We advise against sharing your Drakaris login details with anyone. We monitor accounts for suspicious activity, and we may request additional verification at any time to protect the integrity of our platform.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to drakaris.com. We are not liable for any losses arising from technical faults, internet connectivity issues, or third-party payment provider delays, except where required by applicable law.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. We will publish the current version on our website, and continued use of Drakaris Casino after any update constitutes your acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws applicable to our licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. Any disputes will be handled in accordance with this jurisdiction.

Contact Us

If you have questions about these Terms, our bonuses, or your account, our support team is available 24/7 via live chat, email at [email protected], or our on-site support form. For affiliate inquiries, please contact [email protected].